Get In Touch

We strive to respond to all inquiries within 24 hours during business days. For urgent matters or appointment requests, please call us directly at +1 (212) 876-3845 for immediate assistance. Our team monitors emails regularly throughout the day to ensure timely responses.

Yes, you can request an appointment using the contact form by selecting "Schedule Appointment" as your subject. However, for the fastest scheduling, we recommend using our dedicated online booking system or calling our office directly. This ensures immediate confirmation and availability verification.

Yes, we offer telehealth consultations for many of our services. During the COVID-19 pandemic, we expanded our virtual care options and continue to provide this convenient alternative for clients who prefer remote sessions. Mention your interest in virtual consultation when booking, and we'll confirm if your chosen service is available remotely.

Street parking is available in the Greenwich Village area, though it can be limited during peak hours. We recommend arriving 10-15 minutes early to find parking. Alternatively, there are several parking garages within a 2-block radius. We offer validated parking for appointments lasting over one hour at select partner garages. Public transportation is highly recommended as our location is easily accessible via subway and bus.

For your first visit, please bring a valid photo ID, your insurance card (if applicable), a list of current medications, and any relevant medical records or test results. Arrive 10 minutes early to complete intake paperwork. We'll send you a welcome email with detailed instructions and forms you can complete in advance to streamline your first visit.

We accept most major insurance plans and are in-network with several providers. Coverage varies by service and plan, so we recommend contacting us with your insurance information to verify benefits before your appointment. We also offer flexible payment plans and package rates for self-pay clients. Our billing team is happy to help you understand your coverage and options.

Yes, our wellness center is fully wheelchair accessible. We have an accessible entrance, elevator access to all floors, accessible restrooms, and treatment rooms designed to accommodate clients with mobility needs. If you have specific accessibility requirements, please let us know when scheduling so we can ensure your comfort and ease of access.